FAQ
Here are the most common questions that we get asked. They include questions about contacting us, guarantees and recommendations for the right resources for the specific person. We hope that these answers will assist you in making the right decisions for you.
General Help
No. Kathleen Black International has proven systems that develop individuals to be top producers and can assist in integrating these systems into your business with great success. We want to be on the journey with you as you learn how to be the best Individually and learn ways to leverage your time to have greater success either by continuing individually or by reclaiming your time and resources to do more and achieve your short term and long-term goals.
Many of our top success stories started their coaching programs with us as Individual Agents or partners, growing into the most successful teams in the country.
Having unmatched experience and results in expanding businesses from solopreneur to team , has created a phenomenal opportunity for individual clients to grow faster, with greater efficiency.
Maybe you should! But, before you do, assess what you need in your business to take it to the next level. In our experience, hiring, training and coaching across North America, checklists are not enough. You need training and coaching built into those resources! Ask yourself, how many assistants and employees those agents have to get those results?
We have worked with thousands of teams to build and the most efficient, productive, and profitable top teams use Kathleen Black Coaching Systems as their base across North America.
Most important to you is to pick systems that will take you to the next level. Pick systems that are developed with YOUR best interests in mind – not just systems used by someone else who isn’t ‘walking in your shoes’. Our systems combine solid business principles and processes with the teaching, knowledge and skills you need to actually make them work! I’ve been fortunate enough to have been a top producer AND have trained other top producers. So, I see this from both sides.No two teams build in the same way. Why? Because no two leaders have identical strengths, weaknesses, or visions for the future. You are unique, we support your custom path with bespoke strategies.
Prior to your first coaching call, you’ll provide us with a Business Assessment. You will get the results of your behavioural profile and values profile. With all this information, your coach and you create your game plan, using the appropriate prioritization tools of KBI and our business planning system.
Together you’ll create:
- A Dynamic, proven plan specifically to increase your production or recruiting plan (depending on your individual needs), customized to fit.
- An Action Plan for creating organization, vision, focus, structure and systems to support your business growth.
We have moved away from month to month options based on multi-year data driven facts. Those who commit to a one year period achieved an average of double the growth when compared with those still sitting on the fence month after month. You have a business, and it requires commitment to implement and optimize our proven tools. We are not going in blind, however you need to be ready to take action once you have the clarity and confidence that our strategic plan will provide. Our three pillars ensure you implement and see results quickly, Plan, Implement Systems, and Optimize.
We do not believe in automatic annual renewals. At the end of your first year, you will automatically continue on month to month coaching.
- Resources available directly to you (Coach access via Email, through our Members Only Vault with 1000’s of resources for individuals, teams, & CEO’s)
- Monthly Sales Coaching
- Monthly Operations & Administration Coaching
- Monthly “Ask & Elevate” access to Kathleen & various other experts
- Processes and systems, plus articles to keep you motivated and inspired
- KBI Client Discounts for Events, Workshops and Bootcamps
- A DISC Assessment Report is available that allows you to see the behavioural patterns of yourself (or team) and how to ensure that you are able to effectively communicate with your team and your prospects to grow your business
- Priority access to Kathleen Black Summit tickets and the Ultimate Mastermind Event Series
There are three sections to every coaching session.
Past
You and your coach will review the time since your last call, holding you accountable to the action steps that were discussed that you wanted to achieve. This helps with one of the biggest challenges professionals have: time management around high priority projects, when they are often otherwise stuck in the weeds
Present
We will work with the aspects of your business that you have expressed need attention should this include Profitability Metrics, Accountability, Lifestyle, Role-Play, Systemization of Events as well as developing the Consultant’s approach all with the goal of meeting the training foundations you want to master to reach your goals.
Future
You and your coach will decide on the actionable steps you want to take between coaching calls to accomplish what you want to get done – this keeps you focused on what’s really important to you, another big challenge for real estate professionals.
The first step will be to understand the processes of Top Performing Teams by enrolling in the Relentless to Rise Individual Coaching program. Those who are just starting, or up to 24 months in a new sales career, can apply for one of our KBI Scholarship Opportunities. We are here to support and nurture the leaders of tomorrow!
This will allow you to develop plans for your vision, so you have direction and focus
Team Leader Resources
The Hiring Process is an essential part of developing any business and we want to be able to provide you with the tools necessary to ensure that you are selecting, orienting, coaching and training new members (and experienced ones) to high productivity and to be the right member of your team to reach the Goals of your Vision.
Set up a complimentary Coaching Consultation here with one of our experts. This is not a typical sales call, this is a strategy call to identify missing links that are holding your business back. You will leave with the clarity of proven next steps to expand your time, earnings, or performance.
Our coaching program is based on accountability and leveraging your business with the goal of getting results from your team and ensuring they are receiving the mindset necessary to become Top Producers. The TEAM PRO Coaching Program was developed through over 15 years of coaching the countries top performers as they successfully expanded into national performers as teams. This options leverages the core systems you need in the expansion phase to achieve an efficiency, productive, and profitable Top 1% Business & Lifestyle. This one on one program delivers the systems you need with the unique custom personalization you want. With downloadable resources for future review, additional coaching for all team members, and the systems and strategies of Top Producers.
Definitely.
Many Top Producing teams see the value of having the time to develop the skills necessary to reach their goals and by doing so in an environment that is built on building the most of their businesses. By having training that has actionable steps in place and with accountability placed on all team members to success while at the same time allowing you to ensure that time is devoted towards putting plans in your business and making sure that it grows.
We also provide on-board training for every role on your team.
Absolutely!
We have weekly coaching programs designed to bring success for the entire team and build the business, by setting action items for the whole team to develop the systems and skills that are used by Top Producers across North America. These programs are designed to give actionable steps that will hold your team accountable to taking steps towards success.
Through coaching we will go through the complete process from beginning to end – the communication skills you need, KBI Ultimate Presentations, how to get the first appointment, how to create and promote the business.
If you’re recruiting and selecting new agents, you will want to make sure you are selecting the right new people. Including the proper way to interview, the best questions to use, and to go into great depth about the selection process of the new agent, so you can select people who are trainable and who will be successful!
Our coaching program is based on accountability and leveraging your business with the goal of getting results from your team and ensuring they are receiving the mindset necessary to become Top Producers. The Team Elevate & Empower Coaching Program was developed as a one stop shop for team needs. You have the ability to customize how you spend your one on one coaching time, and who will be using that time across Operations, Leadership, and Sales. In addition, team members receive access to downloadable resources for future review and to develop the systems and strategies of Top Producers.
LIVE Keynotes, KBI Talks, & Master Classes
Please look at our main page which includes upcoming events and workshops such as our DISC Certification Program, Communication Pattern Workshops, the 100+ Mastermind and the annual Kathleen Black Summit. There are also resources available in regards to setting up Brokerage Training, and Headlining Keynote Speaking Opportunities with Kathleen, or keynotes with KBI speakers. As well you are able to contact us directly at admin@kathleenspeaks.com with your inquiry and we can learn more about what your needs are and match our resources to them.
Kathleen Black is the powerhouse behind North America’s leading team coaching and consulting company for real estate professionals. Widely recognized as one of the most influential voices in the industry, Kathleen has been twice named one of the Top 100 Women Driving the Future of Real Estate by REP Magazine, honored as an Iconic Leader Making the World Better for All by the Women’s Economic Forum, featured on BUZZ’s Top 100 Trailblazers, and listed among the Swanepoel Power 200 Emerging Leaders.
She has been published in over 300 features and is consistently in demand as a headlining keynote speaker at national conferences across the country each year.
Her impact is undeniable: Kathleen has led top producers and high-performing businesses to exponential success using her signature systems and performance models. Under her coaching, teams have scaled from 200 to over 1,500+ deals per year. Her approach transforms not only business outcomes but also personal leadership and team culture.
Kathleen is also a two-time bestselling author, with The Top 1% Life and Relentless to Rise—books that sparked the creation of the two-time Emmy-nominated documentary The Relentless One, which chronicles her remarkable life journey from adversity to becoming a global leader in high performance and mindset.
Through her coaching, speaking, and signature SHIFT method, Kathleen has empowered thousands of individuals and teams to break through limits, streamline success, and design lives and businesses they’re proud of. Her message? You don’t have to choose between a thriving career and a fulfilling life—you can have both.
Want proof? Visit our Success Stories section to hear directly from those who’ve turned potential into performance with Kathleen Black Inc.
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All Sales are Final, however we can definitely appreciate that circumstances beyond our control can occur and you will have the opportunity to place your purchase into a credit for an alternate Kathleen Black Coaching product up to 2 weeks prior to the purchased event. As of two weeks before all sales are final, please contact us directly at admin@kathleenspeaks.com for any extraordinary circumstances.
Resources
The materials used are copywritten and are for individual use unless expressly notified. If you are an Owner, Manager, Team Leader, or trainer, and want to use the materials in some other fashion, please contact admin@kathleenspeaks.com to set up a time to discuss with Kathleen in greater detail. Kathleen has worked with companies in licensing her programs, but without a license agreement, you are violating copywrite law.
Kathleen Black International Inc. licenses content to our clients as long as he/she is bound by an Agreement to use any and all content of the Kathleen Black International Inc. (“program”) in his/her Real Estate Sales Business only. Program content is constantly adapted and enhanced and may vary from time to time. The Client further acknowledges that the use of, including without limitation, any reproduction, presentation or commercial use of concepts, strategies, methods and materials used in this program, which is the sole and exclusive intellectual property of Kathleen Black International Inc. is prohibited without the express written permission of Kathleen Black International Inc. The resale copying, distribution or transmission, electronically, or by other means, of these materials, in part or in whole, is strictly prohibited. All rights reserved. Excluding concepts, strategies, methods and materials currently used by the client.
Please contact us at admin@kathleenspeaks.com . We have worked with Century 21, Royal LePage, Re-Max, Keller Williams among others to write and brand programs, unique to each culture.
Within our 3 coaching levels, we provide Team and Individual Level Coaching and supporting systems so you get the coaching you need to put the systems to work – and the teaching tools right at your fingertips that keep on teaching and supporting your goals when we’re not communicating directly with you. That’s why our coaching clients get so much further faster.
